Office of Citizen Affairs

Office of Citizen Affairs aka Citizen Office

The OOCA is the single most important Union service and entity. It is under the direct auspice of the Speaker of the Assembly. Every Union community must have an OOCA. Even the smallest colony. In very small communities it is often combined with a post office or a Union School. Bigger colonies are served by Union Libraries which always include an OOCA desk. The function of the OOCA is both utterly simple and utterly complex. It is there to provide each and every citizen with a voice. A voice that had to be heard. If neccessary by the entire Assembly. A citizen can go to the OOCA for any problem, any question, any issue. No matter what the issue might be the OOCA must and does pay it ultimate attention. It does not matter if the citizen wants to talk about the weather, a particular bad show on GalNet. Has a health issue or problems with the family, neighbors or at work. It does not matter if the citizen has legal problems, financial problems, needs soap or laundry service. The OOCA will listen to the issue and approopiate the correct resources to assist that citizen. (The only requirement of course is citizenship) If the citizen wants to talk about the weather. The OOCA will find a dicussion group appropiate. If it is an issue with the weather, the OOCA will gather all data on local weather conditions and provide forecasts, hardware sooutions or make sure weather control is not makfunctioning (depending on the location and weather conitions of the citizen) The OOCA will connect the citizen with audience groups, assist in filing complaints against the network or show producer. If legal problems are at the core, a Court Clerk may be consulted. In other words the OOCA is the ultimate Citizen advocate. In most cases the concerns or issues are similar to billions of concerns brought forward by other citizens and work group, Councils can be assigned. Voting issues can be placed on the Union Wide list. However if the problem is unique and there is no satisfactory answer, that issue might be brought up before the very Assembly.